Cancellation and Returns Policy
Cancelling an Order
Due to the personalised nature of our products we offer free cancellations up until the point that production is commenced. Unfortunately after production has commenced we are unable to refund your order. If your order is for non-personalised products we are able to cancel your order if your items are yet to be shipped.
Returns & Exchanges
If we have created your order incorrectly or there is a problem with the shipment, you can be sure that we will send you a new one.
- Please contact our customer service either via email info@treviaa.com
If you are for any reason unhappy with your purchase please email info@treviaa.com